State Farm® Insurance Agent Cyndi Santiago
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lisa James
June 8, 2026
5
out of
5
rating by Lisa James
"I worked with Kiara Bermudez. Shopping car insurance is not fun, but Kiara was competent without being "salesy," honest without trashing other companies, and she got me the best price on the market. I'm sharing her contact info with everyone I know. Excellent agency!"
Camila Macchia
June 8, 2026
5
out of
5
rating by Camila Macchia
"Janelle was SOOO helpful and sweet! She was attentive to my needs and made sure I had all my questions answered right away. She even took extra steps to make sure all my information was up to date."
Todd Boese
June 5, 2026
5
out of
5
rating by Todd Boese
"Adriana‘s service was exceptional! Would definitely recommend."
Erialys Rosario
June 4, 2026
5
out of
5
rating by Erialys Rosario
"Gaby is amazinggg! Such great help, everything went well explained well, and just so respectful and nice"
Holli Fugate (Hollipop)
June 2, 2026
5
out of
5
rating by Holli Fugate (Hollipop)
"Cyndi was so easy to talk to and help me get a policy that works for me. So friendly and helpful. It was like talking to a friend."
César Lemus
June 2, 2026
5
out of
5
rating by César Lemus
"Excelente atención siempre. Gaby me ayudo con todo lo que pregunte. Excellent customer service! Gaby did an excellent job!"
Bulbio Rodriguez
June 2, 2026
5
out of
5
rating by Bulbio Rodriguez
"Excelente todo póngale A+++"
We responded:
"Thank you, Bulbio, for your wonderful review! We truly appreciate your kind words and your A+++ rating. Our team works hard to provide excellent service, and it's rewarding to know we met your expectations. Thank you for choosing our office, and we look forward to helping you whenever you need us in the future! - Cyndi"
DONNA NUMBERS
June 2, 2026
5
out of
5
rating by DONNA NUMBERS
"The agent was extremely helpful and honest. Fantastic! Could not ask for a better experience in finding the correct coverage needed. Kudos to C. Santiago Insurance at State Farm"
Gisselle Castillo
May 29, 2026
5
out of
5
rating by Gisselle Castillo
"Finally got my own car ! And Adriana helped me with getting my insurance set up and finding me a great price."
We responded:
"Thank you, Gisselle, for your review, and congratulations on getting your own car! We're so happy Adriana was able to help you get your insurance set up and find coverage that fit your needs. We appreciate you choosing our office and trusting us to be part of this exciting milestone. Enjoy your new vehicle, and please don't hesitate to reach out if we can help with anything in the future! - Cyndi"
Nidia Ortiz
May 29, 2026
5
out of
5
rating by Nidia Ortiz
"Great customer service"
We responded:
"Thank you for the kind words, Nidia! - Cyndi"
Aubrey Adair
May 28, 2026
5
out of
5
rating by Aubrey Adair
"I have had many different insurance agencies over the years and I have to say that this one is by far my favorite. They do have the best rates but also, the best customer service I've ever experienced! Today, once again, Gabriella answered my call immediately and solved my issue within minutes! She was sweet, kind and understanding. I highly recommend State Farm! Nicest people you will deal with! :) Oh! And I also have to add that Jesley is also absolutely amazing! She initiated my insurance a while back and calls and texts personally to check on you and make sure you're satisfied. All in all, amazing team!"
We responded:
"Thank you, Aubrey, for such an amazing review! We are truly grateful for your kind words and for trusting our team with your insurance needs. It means so much to hear that your experiences with Gabriella and Jesley have been so positive. Providing responsive, friendly service and making sure our customers feel supported is what we strive for every day. We'll be sure to share your compliments with both Gabriella and Jesley. Thank you for your recommendation and for being part of our State Farm family. We look forward to being here whenever you need us! - Cyndi "
Leslie Oygar
May 26, 2026
5
out of
5
rating by Leslie Oygar
"Fabian and Cindi are excellent and take time to discuss and answer questions without my feeling rushed or that I’m bothering them. Professional and friendly! Kudos to both indeed! Thank you! Leslie Oygar Lake Nona/Orlando"
We responded:
"Thank you, Leslie, for your kind review! It was my pleasure to help answer your questions and make sure you felt comfortable with everything. Our team is committed to providing friendly, professional service and taking the time our customers need. I truly appreciate your thoughtful words and your recognition of Fabian and our office. Thank you for your support, and we look forward to assisting you whenever you need us! - Cyndi"
Ana Torres
May 26, 2026
5
out of
5
rating by Ana Torres
"Their customer service is fantastic. When I call and if they don’t pick up they call me back, When I do have an issue it’s always solved with out a problem. Thank you!"
We responded:
"Thank you so much, Ana! We’re happy to hear you’ve had such a positive experience with our team. Providing responsive service and helping resolve issues quickly is always our goal. We truly appreciate your support! - Cyndi"
Chan M.
May 22, 2026
5
out of
5
rating by Chan M.
"I spoke with Maria, and she was incredibly helpful in assisting me with getting auto insurance through State Farm. She was very knowledgeable about the coverage options, answered all of my questions thoroughly, and helped me secure a great rate. The entire process was smooth and professional. I highly recommend working with her!"
We responded:
"Thank you for the thoughtful review, Chan! We’re so glad Maria was able to help make the process smooth and informative while answering all of your questions. We truly appreciate your recommendation and are happy to hear you had such a positive experience with our team! - Cyndi"
chick05
May 20, 2026
1
out of
5
rating by chick05
"I would not recommend this office as someone who has been with SF for many years along with offices in different states. This office NEVER answers their phone. It is also impossible to cancel a policy and will keep charging your account. I would highly recommend finding another office in the area."
We responded:
"Thank you for your feedback. Our office follows a structured process for policy cancellations to ensure accuracy, which may not always be immediate. We take concerns like this seriously and are committed to providing a high level of service. Please contact our office and ask for a manager so we can review and resolve this directly."
Andrea Simpson
May 18, 2026
5
out of
5
rating by Andrea Simpson
"The insurance customer service representatives at this agency are so wonderful. They take the time to answer all of your questions thoroughly. I spoke to Gabriella today and it was such a pleasant call. She was so patient answering all of my questions. Gabriella informed me that as a renting house tenant, State Farm offers renter's insurance. I immediately added it to my car insurance policy."
We responded:
"Thank you for the wonderful review, Andrea! We’re so glad Gabriella was able to answer your questions and help make the process easy and informative. We truly appreciate your kind words and are happy we could assist with adding renters insurance to your policy! - Cyndi"
Debbie McDuffie
May 15, 2026
5
out of
5
rating by Debbie McDuffie
"Excellent!!! Ask for Kiara, shes awesome! Great price & service. So happy I found this officee. Highly recommend!"
We responded:
"Thank you for the amazing review, Debbie! We’re so happy to hear you had a great experience with Kiara and our team. We truly appreciate your recommendation and are glad you found our office! - Cyndi"
Yuka Kimura
May 13, 2026
5
out of
5
rating by Yuka Kimura
"Delilah was amazing! She helped me with updating information for my policies after my recent move. She was the sweetest and was very knowledgeable!"
We responded:
"Thank you for the kind review, Yuka! We’re so glad Delilah was able to help make your policy updates after your move smooth and easy. We truly appreciate your kind words and are happy to hear she provided such knowledgeable and friendly service! - Cyndi "
Holly Evans
May 13, 2026
5
out of
5
rating by Holly Evans
"This office gave me the best rates, and they’re always extremely helpful and courteous! They’ve been amazing!"
We responded:
"Thank you for the wonderful review, Holly! We’re so happy to hear our team has been helpful, courteous, and able to provide great rates for you. We truly appreciate your support and kind words! - Cyndi "
Peter Ennis
May 10, 2026
5
out of
5
rating by Peter Ennis
"Hi This is Peter Ennis. I called your help line. I asked this young lady about using the State Farm app to pay my bill. I could not find the update spot for adding a new credit card. But while talking to her I was able to find that spot on the app. Thank you Peter"
We responded:
"Thank you, Peter! We’re glad our team was able to assist you and that you were able to find the update section in the app. We appreciate you taking the time to share your experience and are always here if you need any help in the future! - Cyndi"
Eric Stephenson
May 8, 2026
5
out of
5
rating by Eric Stephenson
"been with cyndi santiago for 3 years, and state farm for pretty much my adult life. always treated me and family well. janelle, who works in cyndi’s office is great. very nice and helpful."
We responded:
"Thank you, Eric, for your continued support over the years! We’re so grateful to hear that you and your family have had such positive experiences with our team. We’ll be sure to share your kind words with Janelle as well. We truly appreciate you being part of our State Farm family! - Cyndi"
Miranda Gaynor
May 7, 2026
5
out of
5
rating by Miranda Gaynor
"Im so blessed to have such a great team to be with i will always be with statefarm.family"
We responded:
"Thank you so much, Miranda! We’re truly grateful for your kind words and so happy to have you as part of our State Farm family. It means a lot to know you’ve had such a positive experience with our team. We appreciate your continued support! - Cyndi"
Dayvid Collins
May 7, 2026
5
out of
5
rating by Dayvid Collins
"MARIA IS AMAZING! BEST EVER"
We responded:
"Thank you so much, Dayvid! We love hearing this! We’re so glad Maria provided such an amazing experience for you. We truly appreciate your support and your kind words! - Cyndi"
michel bojola
May 6, 2026
5
out of
5
rating by michel bojola
"La atención fue de 5 estrellas. Muchas gracias Kiara"
We responded:
"¡Muchas gracias, Michel! Nos alegra mucho saber que recibió una atención de 5 estrellas por parte de Kiara. Apreciamos mucho su apoyo y sus amables palabras. ¡Gracias por confiar en nuestra oficina! - Cyndi "
Jacob Seijo
May 6, 2026
5
out of
5
rating by Jacob Seijo
"Great customer service by everyone involved including Maria. So great full for all the explanations and a smooth transition!"
We responded:
"Thank you, Jacob! We’re so glad to hear Maria and the rest of our team provided great customer service and helped make your transition smooth and easy. We truly appreciate your kind words and your support! - Cyndi"