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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gisselle Castillo

May 29, 2026

5  out of  5
rating by Gisselle Castillo
"Finally got my own car ! And Adriana helped me with getting my insurance set up and finding me a great price."
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Nidia Ortiz

May 29, 2026

5  out of  5
rating by Nidia Ortiz
"Great customer service"
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Aubrey Adair

May 28, 2026

5  out of  5
rating by Aubrey Adair
"I have had many different insurance agencies over the years and I have to say that this one is by far my favorite. They do have the best rates but also, the best customer service I've ever experienced! Today, once again, Gabriella answered my call immediately and solved my issue within minutes! She was sweet, kind and understanding. I highly recommend State Farm! Nicest people you will deal with! :) Oh! And I also have to add that Jesley is also absolutely amazing! She initiated my insurance a while back and calls and texts personally to check on you and make sure you're satisfied. All in all, amazing team!"
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Leslie Oygar

May 26, 2026

5  out of  5
rating by Leslie Oygar
"Fabian and Cindi are excellent and take time to discuss and answer questions without my feeling rushed or that I’m bothering them. Professional and friendly! Kudos to both indeed! Thank you! Leslie Oygar Lake Nona/Orlando"
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Ana Torres

May 26, 2026

5  out of  5
rating by Ana Torres
"Their customer service is fantastic. When I call and if they don’t pick up they call me back, When I do have an issue it’s always solved with out a problem. Thank you!"
We responded:
"Thank you so much, Ana! We’re happy to hear you’ve had such a positive experience with our team. Providing responsive service and helping resolve issues quickly is always our goal. We truly appreciate your support! - Cyndi"
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Chan M.

May 22, 2026

5  out of  5
rating by Chan M.
"I spoke with Maria, and she was incredibly helpful in assisting me with getting auto insurance through State Farm. She was very knowledgeable about the coverage options, answered all of my questions thoroughly, and helped me secure a great rate. The entire process was smooth and professional. I highly recommend working with her!"
We responded:
"Thank you for the thoughtful review, Chan! We’re so glad Maria was able to help make the process smooth and informative while answering all of your questions. We truly appreciate your recommendation and are happy to hear you had such a positive experience with our team! - Cyndi"
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chick05

May 20, 2026

1  out of  5
rating by chick05
"I would not recommend this office as someone who has been with SF for many years along with offices in different states. This office NEVER answers their phone. It is also impossible to cancel a policy and will keep charging your account. I would highly recommend finding another office in the area."
We responded:
"Thank you for your feedback. Our office follows a structured process for policy cancellations to ensure accuracy, which may not always be immediate. We take concerns like this seriously and are committed to providing a high level of service. Please contact our office and ask for a manager so we can review and resolve this directly."
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Andrea Simpson

May 18, 2026

5  out of  5
rating by Andrea Simpson
"The insurance customer service representatives at this agency are so wonderful. They take the time to answer all of your questions thoroughly. I spoke to Gabriella today and it was such a pleasant call. She was so patient answering all of my questions. Gabriella informed me that as a renting house tenant, State Farm offers renter's insurance. I immediately added it to my car insurance policy."
We responded:
"Thank you for the wonderful review, Andrea! We’re so glad Gabriella was able to answer your questions and help make the process easy and informative. We truly appreciate your kind words and are happy we could assist with adding renters insurance to your policy! - Cyndi"
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Debbie McDuffie

May 15, 2026

5  out of  5
rating by Debbie McDuffie
"Excellent!!! Ask for Kiara, shes awesome! Great price & service. So happy I found this officee. Highly recommend!"
We responded:
"Thank you for the amazing review, Debbie! We’re so happy to hear you had a great experience with Kiara and our team. We truly appreciate your recommendation and are glad you found our office! - Cyndi"
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Yuka Kimura

May 13, 2026

5  out of  5
rating by Yuka Kimura
"Delilah was amazing! She helped me with updating information for my policies after my recent move. She was the sweetest and was very knowledgeable!"
We responded:
"Thank you for the kind review, Yuka! We’re so glad Delilah was able to help make your policy updates after your move smooth and easy. We truly appreciate your kind words and are happy to hear she provided such knowledgeable and friendly service! - Cyndi "
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Holly Evans

May 13, 2026

5  out of  5
rating by Holly Evans
"This office gave me the best rates, and they’re always extremely helpful and courteous! They’ve been amazing!"
We responded:
"Thank you for the wonderful review, Holly! We’re so happy to hear our team has been helpful, courteous, and able to provide great rates for you. We truly appreciate your support and kind words! - Cyndi "
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Peter Ennis

May 10, 2026

5  out of  5
rating by Peter Ennis
"Hi This is Peter Ennis. I called your help line. I asked this young lady about using the State Farm app to pay my bill. I could not find the update spot for adding a new credit card. But while talking to her I was able to find that spot on the app. Thank you Peter"
We responded:
"Thank you, Peter! We’re glad our team was able to assist you and that you were able to find the update section in the app. We appreciate you taking the time to share your experience and are always here if you need any help in the future! - Cyndi"
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Eric Stephenson

May 8, 2026

5  out of  5
rating by Eric Stephenson
"been with cyndi santiago for 3 years, and state farm for pretty much my adult life. always treated me and family well. janelle, who works in cyndi’s office is great. very nice and helpful."
We responded:
"Thank you, Eric, for your continued support over the years! We’re so grateful to hear that you and your family have had such positive experiences with our team. We’ll be sure to share your kind words with Janelle as well. We truly appreciate you being part of our State Farm family! - Cyndi"
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Miranda Gaynor

May 7, 2026

5  out of  5
rating by Miranda Gaynor
"Im so blessed to have such a great team to be with i will always be with statefarm.family"
We responded:
"Thank you so much, Miranda! We’re truly grateful for your kind words and so happy to have you as part of our State Farm family. It means a lot to know you’ve had such a positive experience with our team. We appreciate your continued support! - Cyndi"
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Dayvid Collins

May 7, 2026

5  out of  5
rating by Dayvid Collins
"MARIA IS AMAZING! BEST EVER"
We responded:
"Thank you so much, Dayvid! We love hearing this! We’re so glad Maria provided such an amazing experience for you. We truly appreciate your support and your kind words! - Cyndi"
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michel bojola

May 6, 2026

5  out of  5
rating by michel bojola
"La atención fue de 5 estrellas. Muchas gracias Kiara"
We responded:
"¡Muchas gracias, Michel! Nos alegra mucho saber que recibió una atención de 5 estrellas por parte de Kiara. Apreciamos mucho su apoyo y sus amables palabras. ¡Gracias por confiar en nuestra oficina! - Cyndi "
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Jacob Seijo

May 6, 2026

5  out of  5
rating by Jacob Seijo
"Great customer service by everyone involved including Maria. So great full for all the explanations and a smooth transition!"
We responded:
"Thank you, Jacob! We’re so glad to hear Maria and the rest of our team provided great customer service and helped make your transition smooth and easy. We truly appreciate your kind words and your support! - Cyndi"
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Stephen Crumbley

May 5, 2026

5  out of  5
rating by Stephen Crumbley
"Adriana was amazing!!! Helped me lower my auto insurance payments over half of what I was paying. She was amazing a personable. Instead of Jake from state farm I have Adriana from state farm!!!"
We responded:
"Thank you, Stephen, for the great review! We’re so glad to hear Adriana provided helpful and personable service while walking you through your options. We appreciate you taking the time to share your experience and are always here if you need anything! - Cyndi"
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Mike Imler

May 4, 2026

5  out of  5
rating by Mike Imler
"I had a young lady who was extremely fun to deal with (yes, I said fun). She was very informed and a huge help getting my 18 year old son his first truck. Many thanks to State Farm!"
We responded:
"Thank you, Mike, for sharing your experience! We’re glad to hear our team made the process enjoyable while helping you get your son set up with his first truck. We appreciate your kind words and are here anytime you need assistance moving forward! - Cyndi"
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Nancy E E

April 27, 2026

5  out of  5
rating by Nancy E E
"Got good information , Kiara knows her job she’s acknowledged and professional, I highly recommend her."
We responded:
"Thank you, Nancy! We’re so glad you received helpful information and had a great experience with Kiara. We appreciate you highlighting her professionalism and knowledge. Thank you for the recommendation, we’re always here if you need anything! - Cyndi"
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Chad Wetzel

April 25, 2026

5  out of  5
rating by Chad Wetzel
"Janelle is awesome to work with. Very responsive and always willing to assist in a timely manner. Called in 4:50PM on a Friday and she took the extra time past 5 to assist me and had no hesitation in doing so. Awesome customer service and attitude."
We responded:
"Chad, we appreciate the five star review! Thank you for the opportunity to serve your insurance needs. - Cyndi "
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Lisa Le

April 23, 2026

5  out of  5
rating by Lisa Le
"Gabriella, Adriana and tge whole team are the best👍They are always professional and promptly answering all my concerns and requests. Thank you so much, highly recommended them . They absolutely knows what they are doing."
We responded:
"Thank Liza for your review! She surely is knowledgeable in insurance. We appreciate you for trusting us with your needs! "
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Loved by God

April 23, 2026

5  out of  5
rating by Loved by God
"I called because when I clicked on the link I did not work?? But GABBY was so kind and helpful. She was patient, understanding and answered my questions!!! She listened to me, gave me the info I needed helped me to get to the link to sign the docusign form(s). She's a keeper. What a absolute pleasure having her help me ♡ I wish her a very happy and successful and fulfilling life. It's people like GABBY that makes life so much better and less stressful. With much appreciation, Janet Jaworski Ps. GABBY pronounced my name perfectly. Very clearly and articulate. Great job!! Blessings and have a wonderful day!"
We responded:
"Thank you so much, Janet, for your incredibly kind and thoughtful message! We’re so glad Gabby was able to step in and help get everything sorted for you. Her patience, kindness, and attention to detail truly make a difference, and we’re thrilled to hear she made the process easier for you. We’ll be sure to share your sweet words with her, it will mean so much. We truly appreciate you taking the time to share your experience and wish you all the best as well. We’re always here if you need anything! - Cyndi"
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Julie Spencer

April 22, 2026

5  out of  5
rating by Julie Spencer
"Thank You so much again to Adriana for your continued patience, kindness, quick response and expert advice on helping us find the best insurance! There needs to be more people like you on the other side of the phone - You are awesome!! I will highly recommend you to everyone I know!💖✨"
We responded:
"Thank you so much for your kind words! We’re so glad Adriana was able to help and provide such a great experience. She’ll truly appreciate your shoutout! We’re grateful for your recommendation and are always here for you. - Cyndi "
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Candy Rivera

April 22, 2026

5  out of  5
rating by Candy Rivera
"Muy buen servicio. Tiffany me atendió excelente muy buena su explicación y tubo mucha paciencia contestando todas las preguntas que hacía. Los voy a recomendar con mis amigos"
We responded:
"¡Muchas gracias, Candy! Nos alegra mucho saber que recibiste un excelente servicio. Tiffany estará encantada de saber que su paciencia y explicación hicieron la diferencia. Agradecemos mucho tu recomendación y estamos aquí para ayudarte siempre que lo necesites. - Cyndi"