State Farm® Insurance Agent Cyndi Santiago
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Derek Newberry
July 1, 2025
5
out of
5
rating by Derek Newberry
"Maria was extremely helpful and she made sure I received exactly what I needed when I needed it! Thank you"
We responded:
"Derek, Thank you so much for your kind words! We're glad Maria could help and make sure you got exactly what you needed right on time. We appreciate your trust and look forward to assisting you again! - Cyndi"
Tom Brown
July 1, 2025
4
out of
5
rating by Tom Brown
"Thank you very much, Gabrielle for making my day. You did a beautiful job. You made it so easy for me. It's hard for us older people and you did it girl out of all the people I talked to this morning. You were the best now. You have a rotten day just kidding."
We responded:
"Tom, Thank you so much for your sweet and funny message! Gabrielle is thrilled to hear she made your day and helped make things easy for you—that’s exactly what we aim for! We’ll be sure to pass along your kind words! - Cyndi"
Santiago Coyt
June 30, 2025
5
out of
5
rating by Santiago Coyt
"Hands down one of the best agents I've ever Maria has been better than family she never has me worried about anything thank u Maria for being there for me!"
We responded:
"Santiago, Thank you so much for such a wonderful review! We’re so happy to hear that Maria has been like family to you and that she always makes you feel supported and worry-free. We’ll be sure to pass along your kind words—Maria truly cares and it means the world to her. Thanks again for trusting us! - Cyndi"
AYEXA SOSA
June 28, 2025
5
out of
5
rating by AYEXA SOSA
"El mejor servicio de toda la Florida!! Súper recomendado!! La mejor Katherine!!"
We responded:
"Ayexa, ¡Muchísimas gracias por tu increíble comentario! Nos alegra saber que Katherine y nuestro equipo te brindaron el mejor servicio en toda Florida. ¡Le pasaremos tus palabras, seguro le encantarán! ¡Gracias por recomendarnos tanto! - Cyndi"
Abdiel Morales
June 27, 2025
5
out of
5
rating by Abdiel Morales
"Hi , i really appreciate the customer service,from in the office of from Katherine Mercado and Adriana"
We responded:
"Abdiel, Thank you so much for your kind words! We’re happy to hear that Katherine Mercado and Adriana provided you with great customer service. We’ll be sure to share your appreciation with them! - Cyndi"
Brandon Reese
June 25, 2025
5
out of
5
rating by Brandon Reese
"Top tier customer service. Excellent pricing. I will HIGHLY recommend."
We responded:
"Brandon, Thank you so much for the fantastic review! We’re thrilled you experienced top-tier service and great pricing. Your recommendation means a lot to us! - Cyndi"
Jacquie Feliciano
June 24, 2025
5
out of
5
rating by Jacquie Feliciano
"Our agent Adriana has been amazing. She has been always available and was very helpful when we needed assistance with our policy. We highly recommend Adriana."
We responded:
"Jacquie, Thank you so much for your kind words! We’re delighted to hear Adriana has been so helpful and available whenever you needed her. Your recommendation means a lot to us, and we’re always here to support you! - Cyndi"
Lucy Padilla
June 24, 2025
5
out of
5
rating by Lucy Padilla
"The team at this insurance company is exceptional and always ready to assist with your insurance needs. I was helped by Montse, who provided me with outstanding customer service. I highly recommend them."
We responded:
"Lucy, Thank you for your wonderful feedback! We’re so glad Montse could provide you with outstanding service. Our team always strives to be ready and helpful, and your recommendation means a lot to us. We appreciate you choosing us for your insurance needs! - Cyndi"
Britney Mera
June 24, 2025
5
out of
5
rating by Britney Mera
"Gaby Nunez was a great help and assisted me with all the answers to my questions. she was a sweetheart and a phenomenal help thank you!!"
We responded:
"Britney, Thank you so much for your kind words! We’re thrilled to hear that Gaby was such a sweetheart and helped answer all your questions. We’ll be sure to pass along your appreciation—she’ll be so happy to hear it! - Cyndi"
Kevin Q
June 24, 2025
5
out of
5
rating by Kevin Q
"Cyndi Santiago always makes sure I am well taken care of and assures that I am satisfied with the care I'm receiving! She is also very professional and respectful whenever there is an issue that needs to be resolved."
We responded:
"Kevin, Thank you so much for your kind words! We’re delighted to hear that the team consistently takes great care of you and handles every situation with professionalism and respect. Your satisfaction means everything to us, and we truly appreciate your trust in our team! - Cyndi"
Jeremy Del Rio
June 24, 2025
5
out of
5
rating by Jeremy Del Rio
"The staff is so friendly and they did a great job and helping me get my insurance costs down."
We responded:
"Jeremy, Thank you for your kind words! We’re so happy our friendly team could help you lower your insurance costs. We appreciate you choosing us and look forward to assisting you again! - Cyndi"
Isaac
June 24, 2025
5
out of
5
rating by Isaac
"Cyndi Santiago is the absolute best at what she does! Talking to her was super easy and I never felt like there was a bad question to bring up. She helped me feel comfortable and confident in the steps I wanted to take when it comes to insurance! Cyndi will get you right!"
We responded:
"Issac, Thank you so much for your amazing feedback! We’re thrilled to hear that the team made everything easy and helped you feel confident every step of the way. - Cyndi"
SnazzyGabbs
June 24, 2025
5
out of
5
rating by SnazzyGabbs
"THIS PLACE IS AMAZING THEY WORK SK HARD TO GET YOU A GOOD PRICE!!!! They are so kind and deserve rewards!!!"
We responded:
"Gabbs, Thank you so much for the amazing shoutout! We work hard to get you the best price and are so glad you felt our kindness along the way. Your kind words and support truly mean the world to us! - Cyndi"
Bradley Showen
June 24, 2025
1
out of
5
rating by Bradley Showen
"This location does not answer the phone. I have called, left messages, texted, and emailed asking for a return call. Weeks later and I still can’t get ahold of them. I called State Farm’s 1-800 number and even they can’t get this office on the line. I ended up switching to progressive because of this. My bill went from $182.00 a month to $98.00 a month for the EXACT same coverage."
Anner Jose Jerez Rivero
June 19, 2025
5
out of
5
rating by Anner Jose Jerez Rivero
"Jesley is the best! Thank you for being kind."
We responded:
"Anner, Thank you so much for the kind words! We couldn’t agree more—Jesley is the best! We're so glad she was able to help and made your experience a positive one. We appreciate you! - Cyndi"
JoAnn Hagan
June 16, 2025
5
out of
5
rating by JoAnn Hagan
"Adriana is amazing! She was so helpful and kind in assuring me with my insurance needs!"
We responded:
"JoAnn, Thank you for your kind words! We’re so happy to hear that Adriana was helpful and kind throughout your insurance process. - Cyndi"
BRANDON MILLER
June 14, 2025
5
out of
5
rating by BRANDON MILLER
"We received outstanding service from our agent Jesley who went above and beyond to find the best auto insurance coverage tailored to our needs. Jesley diligently researched all available options and guided us through each step with professionalism and care—truly exceptional service!"
We responded:
"Brandon, Thank you so much for your wonderful feedback! We’re thrilled to hear that Jesley went above and beyond to find the perfect coverage for you. Her dedication and professionalism truly set her apart, and we’re grateful to have her on our team. We appreciate your trust and look forward to continuing to serve you! - Cyndi"
Marjorie Whitman
June 12, 2025
5
out of
5
rating by Marjorie Whitman
"Excellent customer service"
We responded:
"Marjorie, Thanks for the great rating! We’re here whenever you need us. - Cyndi"
Bill Warren
June 12, 2025
5
out of
5
rating by Bill Warren
"Excellent staff, service and assistance in every matter."
We responded:
"Bill, Appreciate the 5 stars! Looking forward to assisting you again. - Cyndi"
James Dhillon
June 6, 2025
5
out of
5
rating by James Dhillon
"Worked with Gabriela recently on a glass claim. She took it on and acted as a project manager between the claims department and myself, even though this isn’t technically something her office deals with. Stellar service, thank you!"
We responded:
"Thank you so much for your kind words about my team and I, James. We are honored to be able to assist you with your insurance needs! - Cyndi"
Shantyle Rose
June 5, 2025
5
out of
5
rating by Shantyle Rose
"Adriana out the Orlando office was sooo sweet and amazing for down to earth 🌴 With great customer service ❤️"
We responded:
"Thank you so much for taking the time to leave us a five-star review, Shantyle! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Cyndi"
Cutia Fulton
May 30, 2025
5
out of
5
rating by Cutia Fulton
"She was awesome and very professional and consistent with follow up. And explain everything"
We responded:
"Thank you so much for your kind words about my team and I, Cutia. We are honored to be able to assist you with your insurance needs! - Cyndi"
Williemae bennett
May 30, 2025
5
out of
5
rating by Williemae bennett
"Good afternoon Gabriela, was very professional and helpful she answered all of my questions, she explained all of my coverages. She did not rush me off the phone. And she listen to my concerns as well I really appreciate her help she deserves a reward."
We responded:
"Thank you for sharing this awesome feedback about Gabriela's service, Williemae. The best compliment my team and I can get is being recommended to others! - Cyndi"
Mercedes Perez Sosa
May 30, 2025
5
out of
5
rating by Mercedes Perez Sosa
"Good comedy and friendly treatment. 100%recommendation."
We responded:
"Thank you for taking a moment to express your satisfaction with our office, Mercedes! My team and I will always work hard for your business each day! - Cyndi"
Psychopath Fpv
May 30, 2025
5
out of
5
rating by Psychopath Fpv
"The statefarm agent called Katherine was the best. I was paying 108usd month and she got me a better price with more benefits. She was very clearly about the info. Thank you Katherine."
We responded:
"It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Cyndi"