State Farm® Insurance Agent Cyndi Santiago
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Judith Camblor Alvarez
July 24, 2026
5
out of
5
rating by Judith Camblor Alvarez
"Everyone I have worked with at this agency has been super helpful and informative o er the years. Recently I worked with Gabriella who helped me with adding a vehicle to my policy. Great service and great agency! Thank you"
We responded:
"Judith,
Thank you so much for your kind words! It's wonderful to hear that you've had such positive experiences with our office over the years. I'm glad Gabriella was able to assist you with adding a vehicle to your policy. We're here to help whenever you need us. Thank you for being a valued customer!
- Cyndi"
randy acevedo
July 24, 2026
5
out of
5
rating by randy acevedo
"Very informative and very nice. Answered every question efficiently and solved every problem I had."
We responded:
"Randy,
Thank you so much for your kind words! I'm thrilled to hear that you found the experience informative and that all your questions and problems were addressed efficiently. It's always our goal to provide the best service possible. If you ever need assistance with your insurance needs, feel free to reach out.
- Cyndi"
Robert Banuelos
July 24, 2026
5
out of
5
rating by Robert Banuelos
"Outstanding service from start to finish. State Farm agent Kiara assisted me with 2 new policies. Kiara setup both policies, a hospital policy and auto. She did it in a few minutes over the phone. She was so pleasant. Like talking to a good friend. Very efficient and thorough. She saved me hundreds per month. Great job Kiara!!"
We responded:
"Robert,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience setting up your hospital and auto policies. We're thrilled that everything was handled efficiently and that you felt like you were talking to a good friend. Saving you money is always a great bonus! We truly appreciate your kind words and look forward to continuing to assist you with your insurance needs.
- Cyndi"
Odemarys Diaz
July 23, 2026
5
out of
5
rating by Odemarys Diaz
"Kiara fue muy amable y atenta"
We responded:
"Odemarys,
¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que Kiara fue amable y atenta contigo. Siempre estamos aquí para ayudarte con tus necesidades de seguros.
- Cyndi"
Camilo Posada
July 22, 2026
5
out of
5
rating by Camilo Posada
"Adriana Laboy provided us with excellent and helpful service and advice. We are very grateful with State Farm staff"
Mauro Dispagna
July 22, 2026
5
out of
5
rating by Mauro Dispagna
"Professional, efficient and very friendly service. In addition to the best rates for my car insurance.
Overall 10/10 experience."
Sean Randall
July 20, 2026
5
out of
5
rating by Sean Randall
"I cannot say enough, good things about Monse at State Farm. From the moment she answered the phone, she was kind, professional, and genuinely helpful. She took the time to answer all of my questions thoroughly, explained everything clearly and made sure I understood my options without ever making me feel rushed.
I was honestly reluctant to make the call, expecting it to be stressful, but Monse completely changed that experience. She exceeded my expectations in every way with her courtesy, patient and exceptional customer service. By the end of the conversation, I was so glad I had called.
If this is the level of service, State Farm provides, they are fortunate to have Monse on their team. Thank you for making what I expected to be a difficult experience such a positive one!"
We responded:
"Sean,
Thank you so much for sharing your wonderful experience with Monse at our office! It's fantastic to hear that she was able to make your call such a positive and stress-free experience. We strive to provide exceptional service, and it's clear that Monse delivered just that by being kind, professional, and genuinely helpful. We're thrilled to know she exceeded your expectations and made you feel comfortable and informed about your insurance options. Your kind words mean a lot to us, and we're grateful to have you as a customer.
- Cyndi"
Derrick White
July 17, 2026
5
out of
5
rating by Derrick White
"After comparing insurance quotes I found state farm to be the best. My 6 month premium with Allstate was a little over 1k for 6 months and $922 if I paid in full. State Farm offered me the same coverage for a little over $500. Ms Santiago the agent is very customer service friendly!! Although I never meet her in person I felt because of her phone personality and professionalism and the premium price, switching to State Farm was the way to go! She answered all my questions clearly, and I never once felt pressured. She even let me know about other additional insurance that I could purchase for a low monthly price which would supplement my income if something happened and I was out of work. Two 👍👍for Ms Cyndi Santiago!!"
We responded:
"Derrick,
Thank you so much for your wonderful review! It's fantastic to hear that you found our office to be a great fit for your insurance needs. I'm thrilled that you felt comfortable and well-informed during your interactions. It's our goal to make sure all your questions are answered and that you feel confident in your decision. Your kind words and thumbs up mean a lot!
- Cyndi"
Eduardo Gotera
July 17, 2026
5
out of
5
rating by Eduardo Gotera
"Maria was a huge help amazing service!"
We responded:
"Eduardo,
Thank you so much for your wonderful feedback! It's fantastic to hear that you received amazing service and that Maria was such a huge help. We're thrilled to have been able to assist you with your insurance needs. If there's anything else you need, feel free to reach out anytime.
- Cyndi"
Lua Utermohl
July 16, 2026
5
out of
5
rating by Lua Utermohl
"Kiara is the best she's soooo sweet and patient and understanding! Love her!"
We responded:
"Lua,
Thank you so much for your kind words! It's wonderful to hear that you had such a positive experience with Kiara. We're thrilled to know she was able to provide you with the sweet, patient, and understanding service you deserve. If you ever need assistance with your insurance needs, we're here to help!
- Cyndi"
Johntavion Jackson
July 15, 2026
5
out of
5
rating by Johntavion Jackson
"Switching to Cyndi Santiago’s State Farm team has been one of the best decisions I’ve made. From day one, the customer service has been exceptional. I’ve had the pleasure of working with both Janelle and Adriana, and they have consistently gone above and beyond to make sure all of my questions are answered and that I’m completely taken care of.
They are knowledgeable, responsive, and truly care about their customers. It’s rare to find a team that provides this level of professionalism while making you feel like a valued client instead of just another policy number.
I highly recommend Cyndi Santiago’s team to anyone looking for an insurance agency that genuinely puts its customers first. Five-star service all the way!"
We responded:
"Thank you, Johntavion, for your thoughtful review and recommendation! We truly appreciate you choosing our office for your insurance needs. Janelle and Adriana will be so happy to hear your kind words and know they made such a positive impact on your experience. Thank you for being a valued customer and for trusting our team to help protect what matters most! - Cyndi"
Jay Cius
July 10, 2026
5
out of
5
rating by Jay Cius
"I had a great experience working with Kiara and she did everything to get me great price for car insurance.If you need insurance make sure you get in touch with her she was fabulous and so nice."
We responded:
"Thank you, Jay, for your review! We're so glad to hear that Kiara was able to help you with your car insurance needs and provide such a great experience. She will be thrilled to hear your kind words and recognition for her hard work. We appreciate your recommendation and look forward to being here whenever you need us! - Cyndi"
Robert Givens
July 10, 2026
5
out of
5
rating by Robert Givens
"Easy to work with and goes the extra mile
Great work"
We responded:
"Thank you, Robert, for your kind words! We're happy to hear you had a great experience with our team and appreciate your recognition of the extra effort that was made to help you. Thank you for being a valued customer and for taking the time to share your feedback! - Cyndi"
Mike Shideler
July 10, 2026
5
out of
5
rating by Mike Shideler
"Adriana has been wonderful in my transition to State Farm. She answers my questions before I ask and is always there for me for not only getting set up but checking on me occasionally to make sure everything is good. I truly appreciate Adriana, always making me feel like family every time I call. Thank you"
We responded:
"Thank you, Mike, for your wonderful review! We're so glad to hear that Adriana has made your transition to our office such a positive experience. She truly cares about helping our customers and will appreciate your kind words and recognition. Thank you for being a valued customer and for trusting our team with your insurance needs! - Cyndi"
Anthony DUPELL
July 3, 2026
5
out of
5
rating by Anthony DUPELL
"Kiara was great and very knowledgeable and was able to meet my needs"
We responded:
"Thank you, Anthony, for your review! We're glad to hear Kiara provided knowledgeable service and helped you find coverage that met your needs. We appreciate you choosing our office and look forward to assisting you whenever you need us. - Cyndi "
P.J. Camacho
July 3, 2026
5
out of
5
rating by P.J. Camacho
"I am very impressed by the staff and their dedication and knowledge to all my questions in their assessment of my policy and changed of vehicles. You deserve more than just a congratulations, especially to all that serve diligently to customers in need to provide such convenient appropriate service . I will recommend this team and insurance to others in need of such expertise and excellence . God Bless you all . Rev/ Chaplain PJ Camacho"
We responded:
"Thank you, P.J., for your thoughtful review and kind words! We're grateful you took the time to share your experience. It's great to hear our team was able to answer your questions and assist with your policy review and vehicle changes. We truly appreciate your recommendation and your encouragement. Thank you for choosing our office, and we look forward to helping you whenever you need us. - Cyndi"
Maria Gonzalez
July 1, 2026
5
out of
5
rating by Maria Gonzalez
"Kiara saved my life! I didn’t know what to do because I would only find crazy expensive insurance online for my little old van and her calling me was a blessing.
She was very kind and found every way to help me. Super efficient and made sure to call me to follow up with the status of my insurance.
I basically didn’t even have to stress anymore, she did it all for me.
Thank you so much Kiara!!!!!!"
We responded:
"Thank you, Maria, for sharing your experience! We're so glad Kiara was able to assist you and keep you informed throughout the process. We appreciate your kind words about her communication, follow-up, and dedication to helping you find coverage that fit your needs. Thank you for choosing our office, and we're here whenever you need assistance! - Cyndi"
john omarra
July 1, 2026
5
out of
5
rating by john omarra
"Excellent customer service from Momse (spelling?) Cyndi Santiago has also been great. Both ladies represent your company at the most appreciated level."
We responded:
"Thank you, John, for your kind words! We appreciate you taking the time to recognize their dedication and customer service. Thank you for choosing our office, and we look forward to assisting you whenever you need us! - Cyndi"
Deborah Bradbury
June 29, 2026
5
out of
5
rating by Deborah Bradbury
"Great place to start your insurance journey! You will not find a nicer team ,kind , patient and will walk you through every step and will always get back to you and answer the phone! These girls are the best! Thank you Monse for always being so available and understanding!! 10 stars!!"
We responded:
"Thank you so much, Deborah! We truly appreciate your kind words and are so glad you've had such a positive experience with our team. Monse will be thrilled to hear your shoutout! Thank you for choosing our office for your insurance needs, and we're always here whenever you need us! - Cyndi "
Shan B.
June 26, 2026
5
out of
5
rating by Shan B.
"The staff that answer the calls are so pleasant!"
We responded:
"Thank you, Shan! We're so happy to hear that our team made a great impression. We appreciate your kind words and are glad you had a pleasant experience with our office! - Cyndi"
Zazz Monay
June 26, 2026
5
out of
5
rating by Zazz Monay
"Tiffany is amazing! Very patient and informative! She helped me save alot on my auto insurance. I highly recommend her!"
We responded:
"Thank you, Zazz! We're so glad Tiffany was able to help you save on your auto insurance. We appreciate your kind words and recommendation, and we're happy to hear she provided such patient and informative service! - Cyndi"
Patricia
June 24, 2026
5
out of
5
rating by Patricia
"Representative was very helpful. She was patient with me. I got all my questions answered in an informed and professional manner. My issue was resolved. She was awesome."
We responded:
"Thank you, Patricia! We're so glad to hear our representative was able to answer your questions and resolve your issue. We appreciate your kind words and are happy you had such a positive experience with our team! - Cyndi"
h i
June 22, 2026
5
out of
5
rating by h i
"Excellent service. Provided you fast and good rate quotes"
We responded:
"Thank you for your review! We're so glad to hear you had an excellent experience and received fast service and competitive quotes. We appreciate the opportunity to help with your insurance needs and look forward to assisting you again in the future! - Cyndi"
Jose Enio Manhaes
June 22, 2026
5
out of
5
rating by Jose Enio Manhaes
"I want to say thank you to Cyndi for going over all my policies with me and shoutout to her team for being patient and Delilah for explaining all coverages."
We responded:
"Thank you, Jose, for your kind review! We appreciate your support and are grateful for the opportunity to assist with your insurance needs! - Cyndi"
Marciano Cutiño
June 22, 2026
5
out of
5
rating by Marciano Cutiño
"La mejor atención que e tenido gracias 🙏 gracias Delilah 🫶"
We responded:
"¡Gracias, Marciano, por su amable reseña! Nos alegra saber que tuvo una gran experiencia. Delilah estará muy feliz de saber que pudo ayudarle. ¡Agradecemos su apoyo y esperamos poder ayudarle nuevamente en el futuro! - Cyndi"