State Farm® Insurance Agent Cyndi Santiago
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Acelia Burton
October 1, 2026
5
out of
5
rating by Acelia Burton
"Always a pleasure! Great customer service with finding me the best rate and adding a vehicle to my policy was easier than other companies in the past. I highly recommend!"
We responded:
"Acelia,
Thank you so much for your kind words! It's wonderful to hear that you had a great experience with our customer service, especially when adding a vehicle to your policy. We're thrilled to have you as part of our community and appreciate your recommendation.
- Cyndi"
Danilo Cruz
September 30, 2026
5
out of
5
rating by Danilo Cruz
"I had a great experience with Tiffany, who helped me locate the right coverage for my new insurance. I felt quite satisfied with her assistance."
We responded:
"Danilo,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Tiffany was able to assist you in finding the right coverage for your new insurance. We're thrilled to know you felt satisfied with the help you received. Your feedback means a lot to us, and we're here whenever you need assistance in the future.
- Cyndi"
Jessica Miranda
September 30, 2026
5
out of
5
rating by Jessica Miranda
"Tiffany was absolutely wonderful to work with! She was professional, helpful, and made the entire process so easy. She took the time to answer all my questions and made sure I understood everything. I highly recommend Tiffany and truly appreciate her excellent customer service!"
We responded:
"Jessica,
Thank you so much for your kind words! It's fantastic to hear that Tiffany made your experience so smooth and informative. We truly appreciate your recommendation and are delighted to know you received excellent customer service. If you have any more questions or need assistance with your insurance, we're here to help!
- Cyndi"
Kari Hanssen
September 30, 2026
5
out of
5
rating by Kari Hanssen
"Janelle was soooo helpful! I had a serious car accident on 09/16/2026 and ended up in the hospital for 6 days. I am being overwhelmed by paperwork and questions. My anxiety level is through the roof!!!
I had a question regarding coverage for my rental car. Janelle has such a calming presence that I felt relaxed right away. She was able to answer my coverage question as well as send me new insurance cards. Never did she make me
Feel like I was bothering her, even when I asked her the same questions repeatedly and wanted to repeat things back to her.
Janelle has great customer service skills and is an asset to State Farm!! Thanks Janelle for your help!!"
We responded:
"Kari, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Cyndi "
Anita Harris
September 29, 2026
5
out of
5
rating by Anita Harris
"Agent Cyndi Santiago is great she my transition from my previous insurance very easy and more affordable. Bottom line she is great!!!"
We responded:
"Anita,
Thank you so much for your wonderful feedback! I'm thrilled to hear that your transition to our office was smooth and that you found it more affordable. It's always a pleasure to assist you with your insurance needs.
- Cyndi"
Raymond Collier
September 29, 2026
5
out of
5
rating by Raymond Collier
"Very friendly and professional group of ladies! They saved me time and most of all money on insurance for my car and my house. I highly recommend them for any future purchases for insurance!!! Thank you so much for everything!"
We responded:
"Raymond, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Cyndi"
Paola Triggiano
September 29, 2026
5
out of
5
rating by Paola Triggiano
"Excelente atención. Gracias por todo Maria Q."
We responded:
"Paola,
¡Qué alegría saber que has tenido una excelente experiencia con nosotros! Apreciamos mucho tus palabras y estamos aquí para ayudarte con cualquier necesidad de seguros que tengas. Gracias por confiar en nosotros.
- Cyndi"
denel osburn
September 28, 2026
5
out of
5
rating by denel osburn
"Delilah and Gabriel was great and great ever time they are the reason I still have state farm"
We responded:
"Denel,
Thank you so much for your kind words! It's wonderful to hear that Delilah and Gabriel have made such a positive impact on your experience with our office. We're thrilled to have you with us and are always here to help with your insurance needs.
- Cyndi"
Armando Foster
September 28, 2026
5
out of
5
rating by Armando Foster
"Great customer service. Maria made the process seamless. I would highly recommend to anyone that's looking for car insurance. Thanks again for everything."
We responded:
"Armando,
Thank you so much for your kind words! We're thrilled to hear that Maria made your car insurance process seamless. Your recommendation means a lot to us. If there's anything else we can assist you with, please feel free to reach out. Thanks again for choosing our office!
- Cyndi"
Drake
September 28, 2026
5
out of
5
rating by Drake
"Tiffany helped me drastically lower my auto insurance premiums by switching to State Farm. She was very nice and professional."
We responded:
"Drake,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that your auto insurance premiums were lowered and that you received such friendly and professional service. We're thrilled to have you with us and are always here to help with your insurance needs.
- Cyndi"
Izidoria Araujo
September 24, 2026
5
out of
5
rating by Izidoria Araujo
"Gaby deserves 10 stars! She is super sweet, patient, knowledgeable, and professional, but most importantly, she gets things DONE! She helped me so much with my insurance situation and made the whole process so much easier for me. I really appreciate how much time and effort she put into helping me. Thank you so much, Gaby! ❤️"
We responded:
"Izidoria,
Wow, thank you for sharing such a glowing review! It's fantastic to hear how Gaby made your insurance experience smooth and stress-free. Her dedication and professionalism truly shine through in your words. We're thrilled to have been able to assist you and appreciate your kind feedback.
- Cyndi"
Caitlyn Vodicka
September 24, 2026
5
out of
5
rating by Caitlyn Vodicka
"Gabriella is AMAZING! I would go to her for all my insurance needs. She is so easy to talk to and really cares about your needs. Don’t walk, RUN to her!!"
We responded:
"Caitlyn,
Thank you so much for your enthusiastic review! It's wonderful to hear that Gabriella has made such a positive impact on your experience with our office. We're thrilled to know that you feel comfortable and valued when discussing your insurance needs. Your kind words truly mean a lot to us.
- Cyndi"
Edwin Ortiz
September 22, 2026
5
out of
5
rating by Edwin Ortiz
"Ms. Laboy is an ACTIVE listener. Active listeners are the best assets any company can have. They pocess above and beyond customer service skills because they are "attention to detail" team players and that's my point exactly. Ms. Laboy explained in detail the different options she had to offer me in my new insurance policy and asked key questions in order to gather important information and to pinpoint the most convenient and least expensive policy but not deviating from esencial and effective coverage. I commend Ms. Laboy for an outstanding job, above and beyond customer service skills, great active listening skills, pleasant voice, and complete knowledge of the industry she represents. Thanks Ms. Laboy. You accomplished and covered ALL the bases needed for my insurance compliance in accordance with the Florida law while providing me with exceptional and professional customer service etiquette.
Thanks again and be blessed!"
We responded:
"Edwin,
Thank you so much for your wonderful feedback! It's fantastic to hear about your positive experience with your new insurance policy. We are thrilled that you felt supported and well-informed throughout the process. Your kind words about the active listening and attention to detail are truly appreciated. We're glad to have been able to assist you with your insurance needs while ensuring compliance with Florida law. Thank you for choosing our office, and we wish you all the best!
- Cyndi"
Liliana Ricevuto
September 21, 2026
5
out of
5
rating by Liliana Ricevuto
"Adriana Laboy was amazing, she was able to help me find the right insurance for my car. Very respectful and knowledgeable."
We responded:
"Liliana,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with your car insurance needs. We always aim to provide respectful and knowledgeable service, and it's great to know that you felt well taken care of.
- Cyndi"
Noaa B
September 21, 2026
5
out of
5
rating by Noaa B
"Kiara was very helpful and explained everything to me"
We responded:
"Noaa,
Thank you so much for your kind words! It's wonderful to hear that Kiara was able to assist you and provide clear explanations. We're delighted to have been able to help with your insurance needs.
- Cyndi"
Deborah Ashton
September 19, 2026
5
out of
5
rating by Deborah Ashton
"Mines ❤️ was wonderful she was very thorough very quick very nice personality and even save me money. Thank you State Farm and thank you monse"
We responded:
"Deborah,
Thank you so much for sharing your delightful experience! It's fantastic to hear that you had such a positive interaction and that Monse was able to assist you so thoroughly and efficiently. We're thrilled to know you felt well taken care of and even managed to save some money. Your kind words mean a lot to us.
- Cyndi"
metroliving1
September 15, 2026
5
out of
5
rating by metroliving1
"They take the time to explain everything and save you money!"
We responded:
"Metroliving1,
Thank you so much for your wonderful feedback! It's fantastic to hear that you appreciate the time we take to explain everything and help you with your insurance needs. We're thrilled to know you're satisfied with our service. If you ever have more questions or need assistance, we're here to help!
- Cyndi"
Mac Guido
September 15, 2026
5
out of
5
rating by Mac Guido
"Kiara was very helpful and polite. Great experience! strongly recommended"
We responded:
"Mac,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that you found the service helpful and polite. We truly appreciate your recommendation and are thrilled to have provided you with a great experience. If you ever need assistance with your insurance needs, feel free to reach out.
- Cyndi"
David Whitaker
September 14, 2026
5
out of
5
rating by David Whitaker
"Thank you for the pain-free transition to State Farm"
We responded:
"David,
Thank you so much for your kind words! I'm thrilled to hear that your transition to our office was smooth and pain-free. It's wonderful to have you with us, and we're here to assist you with any of your insurance needs.
- Cyndi"
Lane Zhou
September 11, 2026
5
out of
5
rating by Lane Zhou
"Cyndi is super sweet and professional. She explains everything and walks me through the process from beginning to end for switching auto and homeowners insurance. She has my highest recommendation!"
We responded:
"Lane,
Thank you so much for your kind words! It's wonderful to hear that you had a positive experience with switching your auto and homeowners insurance. I'm delighted to know that everything was explained clearly and that you felt supported throughout the process. Your recommendation means a lot!
- Cyndi"
Carlos Andujar
September 10, 2026
5
out of
5
rating by Carlos Andujar
"Cyndi Santiago gracias por todo. Eres la mejor."
We responded:
"Carlos,
¡Muchas gracias por tus amables palabras! Me alegra saber que has tenido una experiencia positiva con nuestra oficina. Siempre estamos aquí para ayudarte con tus necesidades de seguros.
- Cyndi"
Matthew Lambert
September 10, 2026
5
out of
5
rating by Matthew Lambert
"Adriana was incredibly helpful and the pricing was fantastic."
We responded:
"Matthew,
Thank you so much for your wonderful feedback! It's fantastic to hear that Adriana was able to assist you so effectively and that you were pleased with the pricing. We truly appreciate your support and look forward to continuing to serve your insurance needs.
- Cyndi"
Herbluv
September 9, 2026
5
out of
5
rating by Herbluv
"Cindy is the best of best!"
We responded:
"Herbluv,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with us. We're thrilled to be your choice for insurance needs and are always here to help.
- Cyndi"
Jeannette Torres
September 9, 2026
5
out of
5
rating by Jeannette Torres
"La atención de Delilah ha sido excelente desde el primer momento. Respondio todas mis dudas con mucha empatía y paciencia. Recomiendo al 200%
Gracias por tu atención y cuidado!"
We responded:
"Jeannette,
¡Qué alegría recibir tus comentarios tan positivos! Nos encanta saber que Delilah te brindó una atención excelente y que respondió a todas tus dudas con empatía y paciencia. Agradecemos mucho tu recomendación al 200%. Estamos aquí para lo que necesites.
- Cyndi"
gwendolyn diamond
September 4, 2026
5
out of
5
rating by gwendolyn diamond
"Maria with State Farm is incredible!! Her customer interaction and willingness to help us get the most for our money is outstanding. If your looking to switch car insurance companies, please give Maria a call at State Farm… she made it so quick and easy"
We responded:
"Gwendolyn,
Thank you so much for your wonderful feedback! It's fantastic to hear that Maria provided you with such a positive experience and made the process of switching car insurance so smooth and easy. We truly appreciate your recommendation and are delighted to have you as part of our community.
- Cyndi"