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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie McDuffie

May 15, 2026

5  out of  5
rating by Debbie McDuffie
"Excellent!!! Ask for Kiara, shes awesome! Great price & service. So happy I found this officee. Highly recommend!"
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Yuka Kimura

May 13, 2026

5  out of  5
rating by Yuka Kimura
"Delilah was amazing! She helped me with updating information for my policies after my recent move. She was the sweetest and was very knowledgeable!"
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Holly Evans

May 13, 2026

5  out of  5
rating by Holly Evans
"This office gave me the best rates, and they’re always extremely helpful and courteous! They’ve been amazing!"
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Peter Ennis

May 10, 2026

5  out of  5
rating by Peter Ennis
"Hi This is Peter Ennis. I called your help line. I asked this young lady about using the State Farm app to pay my bill. I could not find the update spot for adding a new credit card. But while talking to her I was able to find that spot on the app. Thank you Peter"
We responded:
"Thank you, Peter! We’re glad our team was able to assist you and that you were able to find the update section in the app. We appreciate you taking the time to share your experience and are always here if you need any help in the future! - Cyndi"
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Eric Stephenson

May 8, 2026

5  out of  5
rating by Eric Stephenson
"been with cyndi santiago for 3 years, and state farm for pretty much my adult life. always treated me and family well. janelle, who works in cyndi’s office is great. very nice and helpful."
We responded:
"Thank you, Eric, for your continued support over the years! We’re so grateful to hear that you and your family have had such positive experiences with our team. We’ll be sure to share your kind words with Janelle as well. We truly appreciate you being part of our State Farm family! - Cyndi"
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Miranda Gaynor

May 7, 2026

5  out of  5
rating by Miranda Gaynor
"Im so blessed to have such a great team to be with i will always be with statefarm.family"
We responded:
"Thank you so much, Miranda! We’re truly grateful for your kind words and so happy to have you as part of our State Farm family. It means a lot to know you’ve had such a positive experience with our team. We appreciate your continued support! - Cyndi"
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Dayvid Collins

May 7, 2026

5  out of  5
rating by Dayvid Collins
"MARIA IS AMAZING! BEST EVER"
We responded:
"Thank you so much, Dayvid! We love hearing this! We’re so glad Maria provided such an amazing experience for you. We truly appreciate your support and your kind words! - Cyndi"
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michel bojola

May 6, 2026

5  out of  5
rating by michel bojola
"La atención fue de 5 estrellas. Muchas gracias Kiara"
We responded:
"¡Muchas gracias, Michel! Nos alegra mucho saber que recibió una atención de 5 estrellas por parte de Kiara. Apreciamos mucho su apoyo y sus amables palabras. ¡Gracias por confiar en nuestra oficina! - Cyndi "
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Jacob Seijo

May 6, 2026

5  out of  5
rating by Jacob Seijo
"Great customer service by everyone involved including Maria. So great full for all the explanations and a smooth transition!"
We responded:
"Thank you, Jacob! We’re so glad to hear Maria and the rest of our team provided great customer service and helped make your transition smooth and easy. We truly appreciate your kind words and your support! - Cyndi"
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Stephen Crumbley

May 5, 2026

5  out of  5
rating by Stephen Crumbley
"Adriana was amazing!!! Helped me lower my auto insurance payments over half of what I was paying. She was amazing a personable. Instead of Jake from state farm I have Adriana from state farm!!!"
We responded:
"Thank you, Stephen, for the great review! We’re so glad to hear Adriana provided helpful and personable service while walking you through your options. We appreciate you taking the time to share your experience and are always here if you need anything! - Cyndi"
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Mike Imler

May 4, 2026

5  out of  5
rating by Mike Imler
"I had a young lady who was extremely fun to deal with (yes, I said fun). She was very informed and a huge help getting my 18 year old son his first truck. Many thanks to State Farm!"
We responded:
"Thank you, Mike, for sharing your experience! We’re glad to hear our team made the process enjoyable while helping you get your son set up with his first truck. We appreciate your kind words and are here anytime you need assistance moving forward! - Cyndi"
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Nancy E E

April 27, 2026

5  out of  5
rating by Nancy E E
"Got good information , Kiara knows her job she’s acknowledged and professional, I highly recommend her."
We responded:
"Thank you, Nancy! We’re so glad you received helpful information and had a great experience with Kiara. We appreciate you highlighting her professionalism and knowledge. Thank you for the recommendation, we’re always here if you need anything! - Cyndi"
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Chad Wetzel

April 25, 2026

5  out of  5
rating by Chad Wetzel
"Janelle is awesome to work with. Very responsive and always willing to assist in a timely manner. Called in 4:50PM on a Friday and she took the extra time past 5 to assist me and had no hesitation in doing so. Awesome customer service and attitude."
We responded:
"Chad, we appreciate the five star review! Thank you for the opportunity to serve your insurance needs. - Cyndi "
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Lisa Le

April 23, 2026

5  out of  5
rating by Lisa Le
"Gabriella, Adriana and tge whole team are the best👍They are always professional and promptly answering all my concerns and requests. Thank you so much, highly recommended them . They absolutely knows what they are doing."
We responded:
"Thank Liza for your review! She surely is knowledgeable in insurance. We appreciate you for trusting us with your needs! "
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Loved by God

April 23, 2026

5  out of  5
rating by Loved by God
"I called because when I clicked on the link I did not work?? But GABBY was so kind and helpful. She was patient, understanding and answered my questions!!! She listened to me, gave me the info I needed helped me to get to the link to sign the docusign form(s). She's a keeper. What a absolute pleasure having her help me ♡ I wish her a very happy and successful and fulfilling life. It's people like GABBY that makes life so much better and less stressful. With much appreciation, Janet Jaworski Ps. GABBY pronounced my name perfectly. Very clearly and articulate. Great job!! Blessings and have a wonderful day!"
We responded:
"Thank you so much, Janet, for your incredibly kind and thoughtful message! We’re so glad Gabby was able to step in and help get everything sorted for you. Her patience, kindness, and attention to detail truly make a difference, and we’re thrilled to hear she made the process easier for you. We’ll be sure to share your sweet words with her, it will mean so much. We truly appreciate you taking the time to share your experience and wish you all the best as well. We’re always here if you need anything! - Cyndi"
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Julie Spencer

April 22, 2026

5  out of  5
rating by Julie Spencer
"Thank You so much again to Adriana for your continued patience, kindness, quick response and expert advice on helping us find the best insurance! There needs to be more people like you on the other side of the phone - You are awesome!! I will highly recommend you to everyone I know!💖✨"
We responded:
"Thank you so much for your kind words! We’re so glad Adriana was able to help and provide such a great experience. She’ll truly appreciate your shoutout! We’re grateful for your recommendation and are always here for you. - Cyndi "
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Candy Rivera

April 22, 2026

5  out of  5
rating by Candy Rivera
"Muy buen servicio. Tiffany me atendió excelente muy buena su explicación y tubo mucha paciencia contestando todas las preguntas que hacía. Los voy a recomendar con mis amigos"
We responded:
"¡Muchas gracias, Candy! Nos alegra mucho saber que recibiste un excelente servicio. Tiffany estará encantada de saber que su paciencia y explicación hicieron la diferencia. Agradecemos mucho tu recomendación y estamos aquí para ayudarte siempre que lo necesites. - Cyndi"
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Thom Bradford

April 20, 2026

5  out of  5
rating by Thom Bradford
"Tiffany was amazing. She called me back immediately on Friday at 6pm when I was casually looking at auto insurance quotes. I pleaded with her to enjoy her Friday night and weekend and to call me Monday which she did (and I’m so happy she did!) personable and knowledgeable - she explained every part of my policy and found me a deal which was considerably cheaper than my existing policy. Excited to work together in the future. Thank you!"
We responded:
"Thank you so much for your thoughtful review! We’re so glad Tiffany took great care of you and made the process easy to understand. She’ll be thrilled to hear your kind words! We’re excited to work with you as well and are always here whenever you need us. - Cyndi "
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nolymar jugo

April 20, 2026

5  out of  5
rating by nolymar jugo
"Excelente atención, claridad en su explicación. Agradecida 100%"
We responded:
"¡Muchas gracias! Nos alegra saber que recibiste una excelente atención y que todo fue claro durante el proceso. Apreciamos mucho tu comentario y estamos aquí para ayudarte siempre que lo necesites. - Cyndi"
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John Jones

April 20, 2026

5  out of  5
rating by John Jones
"Great customer service, very helpful knowledgeable & efficient! Got an auto insurance quote quickly and was offered great deals for other services they have!"
We responded:
"Thank you for your kind words! We’re glad you had a great experience and were able to get a quick quote along with some great options. We appreciate your feedback and are always here to help! - Cyndi "
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Jonathan Swift

April 17, 2026

5  out of  5
rating by Jonathan Swift
"The agent Kiara B. was extremely professional. She understood the essential needs that a driver in Florida, would require. She was quick, knowledgeable, and helped me find the best price that suited my lifestyle."
We responded:
"Thank you for your kind words! We’re so glad Kiara was able to provide knowledgeable, professional service and help you find the right coverage for your needs. We truly appreciate your feedback and are always here to help! - Cyndi"
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Javier Morales

April 16, 2026

5  out of  5
rating by Javier Morales
"My customer service experience was well beyond a wonderful experience! Adriana and Janelle took care of me through the whole process with great enthusiasm, knowledge, kindness and support and provided me with every answer I needed! Thank you for your support and great service Adriana and Janelle!"
We responded:
"Javier, thank you so much for your kind review about Adriana! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Cyndi "
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Wilson Channel

April 16, 2026

5  out of  5
rating by Wilson Channel
"Smooth and easy with the best customer service!! Maria is the best !!!!"
We responded:
"Thanks for the kind words, Wilson. We appreciate you! - Cyndi "
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Sylvia Cotton

April 15, 2026

5  out of  5
rating by Sylvia Cotton
"Agent provided excellent and policy quote was excellent and affordable. If I could give her 10 stars I would. Excellent customer service 100%. My policy is very understandable and precise. Very helpful and patient with me. Agents very clear when speaking and made sure I understood her. She also asked me about how was I doing and how my Easter was. Thank you very great customer service. Hey Bro, how you doing"
We responded:
"Thanks so much for the kind words, Sylvia! We appreciate it. - Cyndi"
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Juan Velez

April 15, 2026

5  out of  5
rating by Juan Velez
"Kiara was great, and she was able to save me a lot of money, extremely happy and grateful for her service."
We responded:
"Thank you so much for your kind words! We’re glad Kiara was able to help you save and make the experience a great one. We appreciate your feedback and are always here for you. - Cyndi"