State Farm® Insurance Agent Cyndi Santiago
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
tagg martin
October 12, 2026
5
out of
5
rating by tagg martin
"Adriana was outstanding! i had not yet setup my auto insurance policy because i was covered until October 10th, but when i DID end up calling in, she knew exactly who i was- despite it being weeks back. i’m thankful & appreciative of her hospitality & patience!"
We responded:
"Tagg,
Thank you so much for sharing your experience! It's wonderful to hear that your interaction with Adriana was so positive and that she made such a memorable impression. We're delighted to know that her hospitality and patience stood out to you. If you have any more questions or need further assistance with your auto insurance, feel free to reach out anytime.
- Cyndi"
Cecilia Caraballo
October 12, 2026
5
out of
5
rating by Cecilia Caraballo
"Called to switch insurances and was assisted by Tiffany. She was kind and patient, answering all my questions."
We responded:
"Cecilia,
Thank you so much for taking the time to leave such a wonderful review! It's fantastic to hear that Tiffany was able to assist you with switching insurances and that she provided kind and patient service. We're always here to help with any questions you may have.
- Cyndi"
Jason Murray
October 9, 2026
5
out of
5
rating by Jason Murray
"Maria as so helpful and saved me a ton of money. I’m glad I answered the call today."
We responded:
"Jason,
Thank you so much for sharing your experience! It's wonderful to hear that Maria was able to assist you and make a positive impact on your day. We're thrilled that you found value in our services. If you ever need anything else, feel free to reach out.
- Cyndi"
Benny Perez
October 9, 2026
5
out of
5
rating by Benny Perez
"Super easy to work with. Maria was awesome."
We responded:
"Benny,
Thank you so much for your kind words! It's wonderful to hear that you found it super easy to work with us and that Maria was awesome. We're thrilled to have been able to assist you with your insurance needs.
- Cyndi"
Katherine Gonzalez
October 8, 2026
5
out of
5
rating by Katherine Gonzalez
"Son muy amables"
We responded:
"Katherine, ¡muchas gracias por tus amables palabras y por tomarte el tiempo de dejarnos una reseña! Nos alegra saber que has tenido una buena experiencia con nosotros. - Cyndi"
Faded_Ghost
October 7, 2026
5
out of
5
rating by Faded_Ghost
"She was absolutely amazing and she helped me every step of the way with the problems I was having"
We responded:
"Faded_Ghost,
Thank you so much for your kind words! It's wonderful to hear that you had such a positive experience and felt supported every step of the way. We're here to help with any insurance needs you may have, and your satisfaction is our top priority.
- Cyndi"
Pamela Douglas
October 6, 2026
5
out of
5
rating by Pamela Douglas
"Adriana was very accommodating and explained all the coverageto me. Enjoyed our conversations about my insurances and helped me get more insurance for a cheaper price."
We responded:
"Pamela,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that you enjoyed your conversations about your insurance and felt well-accommodated. We're thrilled that you found the coverage explanations helpful. Your satisfaction is our top priority, and we're delighted to have been able to assist you.
- Cyndi"
brian swain
October 6, 2026
5
out of
5
rating by brian swain
"You guys were terrific"
We responded:
"Brian,
Thank you so much for your kind words! We're thrilled to hear that you had a terrific experience with our office. It's always our goal to provide excellent service to our customers. If you ever need assistance with any insurance needs, feel free to reach out.
- Cyndi"
Acelia Burton
October 1, 2026
5
out of
5
rating by Acelia Burton
"Always a pleasure! Great customer service with finding me the best rate and adding a vehicle to my policy was easier than other companies in the past. I highly recommend!"
We responded:
"Acelia,
Thank you so much for your kind words! It's wonderful to hear that you had a great experience with our customer service, especially when adding a vehicle to your policy. We're thrilled to have you as part of our community and appreciate your recommendation.
- Cyndi"
Danilo Cruz
September 30, 2026
5
out of
5
rating by Danilo Cruz
"I had a great experience with Tiffany, who helped me locate the right coverage for my new insurance. I felt quite satisfied with her assistance."
We responded:
"Danilo,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that Tiffany was able to assist you in finding the right coverage for your new insurance. We're thrilled to know you felt satisfied with the help you received. Your feedback means a lot to us, and we're here whenever you need assistance in the future.
- Cyndi"
Jessica Miranda
September 30, 2026
5
out of
5
rating by Jessica Miranda
"Tiffany was absolutely wonderful to work with! She was professional, helpful, and made the entire process so easy. She took the time to answer all my questions and made sure I understood everything. I highly recommend Tiffany and truly appreciate her excellent customer service!"
We responded:
"Jessica,
Thank you so much for your kind words! It's fantastic to hear that Tiffany made your experience so smooth and informative. We truly appreciate your recommendation and are delighted to know you received excellent customer service. If you have any more questions or need assistance with your insurance, we're here to help!
- Cyndi"
Kari Hanssen
September 30, 2026
5
out of
5
rating by Kari Hanssen
"Janelle was soooo helpful! I had a serious car accident on 09/16/2026 and ended up in the hospital for 6 days. I am being overwhelmed by paperwork and questions. My anxiety level is through the roof!!!
I had a question regarding coverage for my rental car. Janelle has such a calming presence that I felt relaxed right away. She was able to answer my coverage question as well as send me new insurance cards. Never did she make me
Feel like I was bothering her, even when I asked her the same questions repeatedly and wanted to repeat things back to her.
Janelle has great customer service skills and is an asset to State Farm!! Thanks Janelle for your help!!"
We responded:
"Kari, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Cyndi "
Anita Harris
September 29, 2026
5
out of
5
rating by Anita Harris
"Agent Cyndi Santiago is great she my transition from my previous insurance very easy and more affordable. Bottom line she is great!!!"
We responded:
"Anita,
Thank you so much for your wonderful feedback! I'm thrilled to hear that your transition to our office was smooth and that you found it more affordable. It's always a pleasure to assist you with your insurance needs.
- Cyndi"
Raymond Collier
September 29, 2026
5
out of
5
rating by Raymond Collier
"Very friendly and professional group of ladies! They saved me time and most of all money on insurance for my car and my house. I highly recommend them for any future purchases for insurance!!! Thank you so much for everything!"
We responded:
"Raymond, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Cyndi"
Paola Triggiano
September 29, 2026
5
out of
5
rating by Paola Triggiano
"Excelente atención. Gracias por todo Maria Q."
We responded:
"Paola,
¡Qué alegría saber que has tenido una excelente experiencia con nosotros! Apreciamos mucho tus palabras y estamos aquí para ayudarte con cualquier necesidad de seguros que tengas. Gracias por confiar en nosotros.
- Cyndi"
denel osburn
September 28, 2026
5
out of
5
rating by denel osburn
"Delilah and Gabriel was great and great ever time they are the reason I still have state farm"
We responded:
"Denel,
Thank you so much for your kind words! It's wonderful to hear that Delilah and Gabriel have made such a positive impact on your experience with our office. We're thrilled to have you with us and are always here to help with your insurance needs.
- Cyndi"
Armando Foster
September 28, 2026
5
out of
5
rating by Armando Foster
"Great customer service. Maria made the process seamless. I would highly recommend to anyone that's looking for car insurance. Thanks again for everything."
We responded:
"Armando,
Thank you so much for your kind words! We're thrilled to hear that Maria made your car insurance process seamless. Your recommendation means a lot to us. If there's anything else we can assist you with, please feel free to reach out. Thanks again for choosing our office!
- Cyndi"
Drake
September 28, 2026
5
out of
5
rating by Drake
"Tiffany helped me drastically lower my auto insurance premiums by switching to State Farm. She was very nice and professional."
We responded:
"Drake,
Thank you so much for sharing your wonderful experience! It's fantastic to hear that your auto insurance premiums were lowered and that you received such friendly and professional service. We're thrilled to have you with us and are always here to help with your insurance needs.
- Cyndi"
Izidoria Araujo
September 24, 2026
5
out of
5
rating by Izidoria Araujo
"Gaby deserves 10 stars! She is super sweet, patient, knowledgeable, and professional, but most importantly, she gets things DONE! She helped me so much with my insurance situation and made the whole process so much easier for me. I really appreciate how much time and effort she put into helping me. Thank you so much, Gaby! ❤️"
We responded:
"Izidoria,
Wow, thank you for sharing such a glowing review! It's fantastic to hear how Gaby made your insurance experience smooth and stress-free. Her dedication and professionalism truly shine through in your words. We're thrilled to have been able to assist you and appreciate your kind feedback.
- Cyndi"
Caitlyn Vodicka
September 24, 2026
5
out of
5
rating by Caitlyn Vodicka
"Gabriella is AMAZING! I would go to her for all my insurance needs. She is so easy to talk to and really cares about your needs. Don’t walk, RUN to her!!"
We responded:
"Caitlyn,
Thank you so much for your enthusiastic review! It's wonderful to hear that Gabriella has made such a positive impact on your experience with our office. We're thrilled to know that you feel comfortable and valued when discussing your insurance needs. Your kind words truly mean a lot to us.
- Cyndi"
Edwin Ortiz
September 22, 2026
5
out of
5
rating by Edwin Ortiz
"Ms. Laboy is an ACTIVE listener. Active listeners are the best assets any company can have. They pocess above and beyond customer service skills because they are "attention to detail" team players and that's my point exactly. Ms. Laboy explained in detail the different options she had to offer me in my new insurance policy and asked key questions in order to gather important information and to pinpoint the most convenient and least expensive policy but not deviating from esencial and effective coverage. I commend Ms. Laboy for an outstanding job, above and beyond customer service skills, great active listening skills, pleasant voice, and complete knowledge of the industry she represents. Thanks Ms. Laboy. You accomplished and covered ALL the bases needed for my insurance compliance in accordance with the Florida law while providing me with exceptional and professional customer service etiquette.
Thanks again and be blessed!"
We responded:
"Edwin,
Thank you so much for your wonderful feedback! It's fantastic to hear about your positive experience with your new insurance policy. We are thrilled that you felt supported and well-informed throughout the process. Your kind words about the active listening and attention to detail are truly appreciated. We're glad to have been able to assist you with your insurance needs while ensuring compliance with Florida law. Thank you for choosing our office, and we wish you all the best!
- Cyndi"
Liliana Ricevuto
September 21, 2026
5
out of
5
rating by Liliana Ricevuto
"Adriana Laboy was amazing, she was able to help me find the right insurance for my car. Very respectful and knowledgeable."
We responded:
"Liliana,
Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience with your car insurance needs. We always aim to provide respectful and knowledgeable service, and it's great to know that you felt well taken care of.
- Cyndi"
Noaa B
September 21, 2026
5
out of
5
rating by Noaa B
"Kiara was very helpful and explained everything to me"
We responded:
"Noaa,
Thank you so much for your kind words! It's wonderful to hear that Kiara was able to assist you and provide clear explanations. We're delighted to have been able to help with your insurance needs.
- Cyndi"
Deborah Ashton
September 19, 2026
5
out of
5
rating by Deborah Ashton
"Mines ❤️ was wonderful she was very thorough very quick very nice personality and even save me money. Thank you State Farm and thank you monse"
We responded:
"Deborah,
Thank you so much for sharing your delightful experience! It's fantastic to hear that you had such a positive interaction and that Monse was able to assist you so thoroughly and efficiently. We're thrilled to know you felt well taken care of and even managed to save some money. Your kind words mean a lot to us.
- Cyndi"
metroliving1
September 15, 2026
5
out of
5
rating by metroliving1
"They take the time to explain everything and save you money!"
We responded:
"Metroliving1,
Thank you so much for your wonderful feedback! It's fantastic to hear that you appreciate the time we take to explain everything and help you with your insurance needs. We're thrilled to know you're satisfied with our service. If you ever have more questions or need assistance, we're here to help!
- Cyndi"