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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of angel jimenez

angel jimenez

January 17, 2025

5  out of  5
rating by angel jimenez
"La joven Lyan Torres fue muy amable y gentil conmigo, me sentí muy agradecido con su buen servicio agradezco profundamente su ayuda Gracias Liam muchas bendiciones"
Profile photo of Margaret Pent

Margaret Pent

January 13, 2025

5  out of  5
rating by Margaret Pent
"I give Adriana Five Stars"
We responded:
"Margaret, we do too! She is a great asset to our team. Thank you for taking the time to leave such a great review! - Cyndi"
Profile photo of Richard Figueroa

Richard Figueroa

January 13, 2025

5  out of  5
rating by Richard Figueroa
"Awesome customer service and great service"
We responded:
"Richard, thank you for the great feedback! We’re so glad you had a positive experience. Feel free to reach out anytime! - Cyndi"
Profile photo of Maria E Reyes

Maria E Reyes

January 13, 2025

5  out of  5
rating by Maria E Reyes
"Lyan Torres is very professional, helpful, knowledge and kind. She is a asset to the company. We need more people like her .God bless her and her family."
We responded:
"Maria, thank you for your kind words! We’re so glad to hear about your positive experience with Lyan. She truly is an asset to our team, and we’re fortunate to have her. We appreciate your blessings and will be sure to share your feedback with her! - Cyndi"
Profile photo of Rosalind Balkcom

Rosalind Balkcom

January 10, 2025

5  out of  5
rating by Rosalind Balkcom
"Kudos to Jesley for providing me with the best quote that fits my needs and my budget. Thanks a bunch!"
We responded:
"Rosalind, thank you for the great feedback! We're so glad Jesley could find the perfect quote for you. If you ever need anything else, don’t hesitate to reach out. Thanks again! - Cyndi"
Profile photo of Cesar Lassalle

Cesar Lassalle

January 10, 2025

5  out of  5
rating by Cesar Lassalle
"The office of Cindy Santiago is great. Jannelle help me out and save me a lot in my car insurance. She’s awesome."
We responded:
"Cesar, we’re thrilled to hear that Jannelle was able to help you save on your car insurance! She’s truly an asset to our office, and we’re so happy you had a great experience. Thanks for choosing us! - Cyndi"
Profile photo of Cindy Houchin

Cindy Houchin

January 9, 2025

5  out of  5
rating by Cindy Houchin
"I had an issue and I called into the office today and I spoke to Zena. She listened to the problem that I had and was able to help me resolve the issue. Every time I call this office no matter who I speak to everyone is very friendly and very professional and go out of their way to help you. I absolutely love my State farm agents at this office."
We responded:
"Cindy, thank you so much for sharing your experience! We’re so glad Zena was able to help resolve your issue. It’s great to hear that every team member has been able to provide you with friendly, professional service. We truly appreciate your kind words and are here if you ever need anything else! - Cyndi"
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B P

January 9, 2025

1  out of  5
rating by B P
"Changing to 1 star review: Refusal to terminate service after appearing both in person, having another insurer contact them, and providing termination documents via email as they said they wouldn’t want them lost or misplaced. This is NOT a State Farm policy as we called around - only for this office. Predatory practice to avoid refunds. Failure to notify of cancellation after stating 1 year coverage (gave 6 months)."
We responded:
"B P, thank you for recommending our office to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Cyndi "
Profile photo of Chinile Gibson

Chinile Gibson

January 9, 2025

5  out of  5
rating by Chinile Gibson
"I was very satisfied with the customer service I received from Agent Jesley, She followed up with me and she is very pleasant. 😊 Thank you"
We responded:
"Chinile, thank you for the wonderful feedback! We're thrilled to hear you had such a positive experience with Jesley. It's an honor to serve you, and we're always here if you need anything else! - Cyndi"
Profile photo of Jessica Rodriguez

Jessica Rodriguez

January 8, 2025

5  out of  5
rating by Jessica Rodriguez
"I have been a member for years and the staff is amazing. They stay on-top of everything which is a great help. I have recommended them to all my friends and family due to the great service my family receives."
We responded:
"Jessica, thank you so much for your continued support! We’re thrilled to hear that our team has been able to provide you with great service over the years. Your recommendations mean the world to us, and we’re always here to assist you and your family whenever needed! - Cyndi"
Profile photo of Lia

Lia

January 7, 2025

5  out of  5
rating by Lia
"Thank you Adriana great customer service 👍"
We responded:
"Lia, thank you for the great feedback! Adriana truly goes above and beyond to provide excellent service. We’re lucky to have her on our team! If you need anything else, don’t hesitate to reach out! - Cyndi"
Profile photo of suroja kirbaran

suroja kirbaran

January 6, 2025

5  out of  5
rating by suroja kirbaran
"Very professional work ethic and response back in a timely manner."
We responded:
"Suroja, thank you for your kind words. We greatly appreciate your feedback and look forward to assisting you again in the future. - Cyndi "
Profile photo of Javier Ramirez Alonso

Javier Ramirez Alonso

January 6, 2025

4  out of  5
rating by Javier Ramirez Alonso
"Buena atención"
We responded:
"Javier, Nosotros estamos agradecidos por tu negocio! - Cyndi"
Profile photo of Durwin Shipman

Durwin Shipman

January 2, 2025

5  out of  5
rating by Durwin Shipman
"Ms. Adriana was most courteous, and very helpful at explaining in detail the purpose of the information I needed to move forward, and take on a new motor vehicle insurance such as state farm."
We responded:
"Durwin, thank you so much for your kind review about Adriana! My team and I work hard to make every experience for our customers a positive one! Thank you for sharing. - Cyndi "
Profile photo of Gabriella Crucetta

Gabriella Crucetta

December 31, 2024

5  out of  5
rating by Gabriella Crucetta
"Muchas gracias Lyan por todas tus atenciones. Eres una excelente profesional. Feliz an̈o nuevo!!"
We responded:
" Gabriella, ¡Muchas gracias por tu comentario! Nos alegra saber que Lyan te brindó un excelente servicio. ¡Te deseamos un feliz año nuevo! - Cyndi "
Profile photo of Ashley Denny

Ashley Denny

December 31, 2024

5  out of  5
rating by Ashley Denny
"Hands down best insurance company around staff is always positive and Zena always has the best quotes."
We responded:
"Ashley, thank you so much for your kind words! If you need anything further or have any more questions, don’t hesitate to reach out. We look forward to continuing to serve you! - Cyndi"
Profile photo of Orlando Gonzalez

Orlando Gonzalez

December 30, 2024

5  out of  5
rating by Orlando Gonzalez
"I was helped by Lyan Torres. And she was great. She took her time to get all the details sorted out and explain my situation clearly. Also working around my very difficult availability to have the conversation."
We responded:
"Thank you for the 5-star review, Orlando! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Cyndi "
Profile photo of Omer Hernández

Omer Hernández

December 30, 2024

5  out of  5
rating by Omer Hernández
"Excelente servicio, recomendado 100%"
We responded:
"Omer, Gracias por tu amable reseña! - Cyndi"
Profile photo of Leisa Estrada

Leisa Estrada

December 29, 2024

4  out of  5
rating by Leisa Estrada
"Lyan is great. 😊"
We responded:
"Leisa, We appreciate you and your kind feedback! - Cyndi"
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Clara Prada

December 28, 2024

5  out of  5
rating by Clara Prada
"Hoy nos atendió Lyan y nos atendió de una manera muy buena, tenía conocimientos del producto, nos hizo preguntas para conocer nuestras necesidades , nos brindo asesoría en lo que necesitamos, dedico tiempo para entender todo lo que queríamos , ampliamos nuestra cobertura y tomamos algo adicional para poder mejorar , es muy amable , cortes, excelente, buen servicio y muy recomendable para todos aquellos que quieran ir a sus instalaciones"
We responded:
"Clara, saber que tu experiencia positiva se comparte con otros significa muchísimo para nuestra agencia de State Farm. ¡Muchas gracias! - Cyndi "
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Elena Sierra

December 26, 2024

5  out of  5
rating by Elena Sierra
"Muy amable la muchacha q me atendió."
We responded:
"Elena, ¡Apreciamos las cinco estrellas! - Cyndi"
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Shan Williams

December 20, 2024

5  out of  5
rating by Shan Williams
"Ms. Maria was a Blessing. Thank y'all 🫶🏾"
We responded:
"Thank you for your wonderful feedback, Shan! We’re so happy to hear that Maria made such a positive impact. We appreciate your support! - Cyndi "
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Scott Vasilisin

December 17, 2024

5  out of  5
rating by Scott Vasilisin
"Quick and great service"
We responded:
"Thank you for your feedback, Scott! We're so glad to hear that you had a positive insurance experience! - Cyndi "
Profile photo of Shakira Martin

Shakira Martin

December 11, 2024

5  out of  5
rating by Shakira Martin
"Cynthia is so great and helpful. Whenever I am stressing about my car situations she has always been very helpful and supportive and very informative as well !!! Thank you !!"
We responded:
"Shakira, we hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Cyndi"
Profile photo of Reinaldo Rosas

Reinaldo Rosas

December 10, 2024

5  out of  5
rating by Reinaldo Rosas
"Hoy recibí una excelente atención de parte de Lean! Me resolvió todos mis problemas. Gracias Lean 🙏🏻"
We responded:
"Reinaldo, Hola, atender a nuestros clientes con el máximo tiempo y atención es la prioridad número uno en nuestra agencia State Farm. ¡Te apreciamos! - Cyndi"