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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darryl Pennington

March 22, 2025

5  out of  5
rating by Darryl Pennington
"They was very nice and really appreciate all the knowledge and helping me lower my insurance payments but what I'm interested in is how long do I have to go in order to lower my rates"
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Wes-Mobile Auto Detailing LLC

March 19, 2025

5  out of  5
rating by Wes-Mobile Auto Detailing LLC
"Adriana my representative from State Farm She’s the best . She made my day as to all the issues I have with past with auto insurance policies . She made it so simple and affordable a very proper experience indeed ."
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Andrew Ditchfield

March 19, 2025

5  out of  5
rating by Andrew Ditchfield
"Had a very pleasant experience with Adriana! Super professional and had me geared up with my new insurance within minutes1"
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Nancy Fines

March 17, 2025

5  out of  5
rating by Nancy Fines
"She was great! Very polite and informative. Good listener and very helpful."
We responded:
"Thank you for taking a moment to share your positive experience with us, Nancy. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - Cyndi"
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Wendy Garrastegui

March 13, 2025

5  out of  5
rating by Wendy Garrastegui
"Lesley is a very professional, she listen to you.Lesley really go beyond"
We responded:
"I'm so glad our team has been able to give you such a great experience with our State Farm Agency, Wendy! We appreciate you! - Cyndi"
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Gino Bravo

March 12, 2025

5  out of  5
rating by Gino Bravo
"Was patient and polite greatly appreciate there service have been a customer over 4 years still with them"
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Gino. Thank you for trusting our agency to keep you covered! - Cyndi"
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Bryan Newman

March 7, 2025

5  out of  5
rating by Bryan Newman
"Cindy and her staff are always helpful, polite and quick to get things done. Amazing team. Thank you especially to Gabriella!"
We responded:
"Bryan, thank you for the 5-star review and for letting us assist you with your insurance needs! My team and I are always here. - Cyndi "
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francisco gutierrez

March 7, 2025

5  out of  5
rating by francisco gutierrez
"Muchas gracias, eres muy amable y servicial."
We responded:
"Francisco, ¡Muchas gracias a ti! Nos alegra saber que tu experiencia fue positiva. ¡Esperamos verte pronto! - Cyndi "
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Eduardo Orozco

March 7, 2025

5  out of  5
rating by Eduardo Orozco
"Had I real good quote in a long time they make me feel like at home thank u Maria at Cyndi’s ( I just saved a lot of money by switching to State Farm) lol"
We responded:
"Eduardo, thank you for providing us with a great rating! I’m happy your insurance experience was so positive. We appreciate your support! - Cyndi "
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Logan Lodge

March 5, 2025

5  out of  5
rating by Logan Lodge
"Adrianna is the best!!!"
We responded:
"Logan, thank you for your kind review and feedback about Adrianna! My team and I will always work hard to make sure your customer experience is positive. - Cyndi "
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Harry Semidey

March 5, 2025

5  out of  5
rating by Harry Semidey
"They was so kind and patient with me.and they went the whole mile for me.thanks State Farm,Thanks Adriana and Natasha 🙏❤️🙌"
We responded:
"Harry, it was our pleasure helping with your insurance! My team and I will always be here for you if you need any guidance or have any questions. - Cyndi "
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Rosalina Navarro

March 3, 2025

5  out of  5
rating by Rosalina Navarro
"Cyndi Santiago She was very helpful in explaining the details information of State farm insurance policy, so happy for having Cyndi as my representative."
We responded:
"Rosalina, we appreciate your kind words! It’s great to know we could meet your insurance needs.- Cyndi"
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Jordan Lakomiak

February 28, 2025

5  out of  5
rating by Jordan Lakomiak
"I worked with Maria to get a quote for car insurance and she was so sweet! very personable and mindful of budget as well. 10/10 office! Thanks again Maria!"
We responded:
"Jordan, thanks for the feedback! We’re glad you’re enjoying our service and support. - Cyndi"
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Linnette Cruz

February 28, 2025

5  out of  5
rating by Linnette Cruz
"I recently had the pleasure of working with Gabriela from State Farm. Friendly, knowledgeable, and always ready to tackle my questions. I highly recommend them to anyone looking for an insurance agency that puts customers first."
We responded:
"Linnette, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Cyndi"
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Cristiano Fonseca da Silva

February 28, 2025

5  out of  5
rating by Cristiano Fonseca da Silva
"Without a doubt, this is the best car and home insurance office in Lake Nona, Adriana is a lovely person and always ready to help! I highly recommend it!"
We responded:
"Cristiano, I’m so glad that you took the time to share this positive experience with us. We will always work hard to keep your business. - Cyndi"
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Savannah Martinez

February 28, 2025

5  out of  5
rating by Savannah Martinez
"I can’t say enough great things about Adriana L. Laboy! She is truly an amazing State Farm agent who goes above and beyond for her clients. Not only did she help me seamlessly add another car to my policy, but she also guided me through adding valuable benefits—all while keeping my monthly payment under $200 for both vehicles! Beyond her expertise, Adriana is incredibly kind and easy to talk to. She takes the time to connect with her clients on a personal level, which makes the experience even better. She even congratulated me on my upcoming college graduation and is invested in staying informed so she can congratulate me again! It’s rare to find an agent who not only provides outstanding service but also genuinely cares about her clients’ milestones. If you’re looking for someone who is professional, knowledgeable, and truly compassionate, Adriana is the one to call. Highly recommend!"
We responded:
"Savannah, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Cyndi"
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Carlos Javier Barrueta Gomez

February 28, 2025

5  out of  5
rating by Carlos Javier Barrueta Gomez
"Personas excelentemente amables y muy profesionales recomendadas al 100% Katherin y Cindy lo maximo"
We responded:
"Carlos, thanks for the feedback! We’re glad you’re enjoying our service and support. - Cyndi"
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Harol Rivera

February 27, 2025

5  out of  5
rating by Harol Rivera
"Excelente servicio , siempre están disponibles para resolver cualquier inquietud ."
We responded:
"Harol, Hola, la experiencia que tengas con nosotros siempre debe ser una parte brillante de tu día. Agradecemos tu preferencia. - Cyndi"
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Mathiew Carter

February 21, 2025

5  out of  5
rating by Mathiew Carter
"Very helpful and easy to get in contact with which makes this insurance company so easy to deal with and she is on top of everything"
We responded:
"Mathiew, thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Cyndi"
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Ryan King

February 20, 2025

5  out of  5
rating by Ryan King
"Always the best customer service"
We responded:
"Ryan, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Cyndi "
Profile photo of Tammy LaPenta

Tammy LaPenta

February 18, 2025

5  out of  5
rating by Tammy LaPenta
"Janelle from Cyndi Santiago’s State Farm office was very helpful when we had to make changes to our automobile insurance. She explained all the different coverages thoroughly and I believe we got the best coverage for our needs. A+"
We responded:
"I’m happy to hear Janelle took such great care of you, Tammy! We appreciate you and your kind feedback. - Cyndi"
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Tasheka Tucker

February 18, 2025

5  out of  5
rating by Tasheka Tucker
"I love way Marie works perfectly"
We responded:
"I’m happy to hear Marie took such great care of you and we could provide you with a positive insurance experience, Tasheka. Our team takes pride in delivering top-notch support to our customers. - Cyndi"
Profile photo of Peter Beus

Peter Beus

February 14, 2025

5  out of  5
rating by Peter Beus
"OMG!!!!!!!! I can't begin to tell you how good of an experience I had with my State Farm Insurance Agent Janelle Lopez. She is very knowledgeable, courteous, and professional! She also found the perfect plan for me within my budget! Thank you J'LO, and I look forward to keeping my State Farm plan for years to come, and having you as my agent 😀 Once again Thank you!"
We responded:
"Thank you for your kind words, Peter! We’re so glad to hear you’ve had a great experience with us. We truly value our customers, and it’s rewarding to know that our efforts are appreciated. Thank you for your support! - Cyndi "
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Justin Speece

February 11, 2025

5  out of  5
rating by Justin Speece
"Was with a “big company” for years and moving to Florida. Was told by big company my insurance was gonna be almost $600 a month. Ms Adriana was beyond pleasant, helpful and saved me over 400 a month by switching to State Farm. The personal touch service and very high customer service is beyond measure and I am beyond grateful to have her call for my quote that turned into my business. Thank you all for everything"
We responded:
"Justin, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Cyndi"
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Kyle Morain

February 7, 2025

5  out of  5
rating by Kyle Morain
"Adriana made the process of adding another car to my plan really easy. Great Customer Service!"
We responded:
"Kyle, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for your business each day. - Cyndi"